Sheraton Puerto Rico Resort & Casino | San Juan ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

200 Convention Boulevard, San Juan, Puerto Rico, 00907

“The Sheraton's location near T-Mobile district is fantastic!”view full review

Sheraton Puerto Rico Resort & Casino combines modern urban amenities with a vibrant atmosphere, featuring a rooftop infinity pool and a 24-hour casino. This 4-star resort is situated in Santurce, known for artistic venues such as the Puerto Rico Museum of Art.

Rooms & Amenities

The spacious guestrooms at Sheraton Puerto Rico Resort & Casino feature Sweet Sleeper Beds with pillow-top mattresses and goose-down duvets. Each room is equipped with air conditioning, flat-screen TVs, and coffee-making facilities. The largest unit is the Presidential Suite, offering a private fitness room and formal dining area.

Dining Options

Dining options at the Sheraton include Metropol Restaurant, specializing in Puerto Rican and Cuban cuisine, and Choices Urban Bistro which offers diverse selections. The Bay Pool Bar & Grille serves casual meals by the pool, while A La Carte options provide in-room dining 24/7.

Leisure & Entertainment

Leisure facilities include an outdoor pool with stunning views of San Juan Bay. The 24-hour casino features over 400 slot machines and live entertainment. Guests can also enjoy the full-service spa for relaxation after a day of activities.

Business & Local Area

The Sheraton Puerto Rico Resort & Casino provides modern meeting spaces and a business center, catering to both corporate and social events. Shuttle service is available to Old San Juan and Escambron Beach for added convenience. Nearby attractions include Fort San Jeronimo and San Juan National Historic Site.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Bay View Room 2 Queen Beds Balcony

2 persons

29 m²

2 King Size Beds

Shower

Coffee machine

room details

Bay View Room 1 King Balcony

2 persons

29 m²

1 King-size bed

Shower

Coffee machine

room details

Bay View Suite 1 King Sofa bed Balcony

2 persons

63 m²

1 King-size bed and 1 Sofa bed

Coffee machine

Balcony

room details

Superior Room 2 Queen Beds

2 persons

29 m²

2 King Size Beds

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

San Juan300 m

Airports

Fernando Luis Ribas Dominicci (SIG) 1.8 km

Luis Munoz Marin International (SJU) 11.1 km

Train

Sagrado Corazon Station 3.7 km

Underground

Sagrado Corazon Metro Station 3.7 km

Hato Rey 4.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Dining Options

“During my stay at the Sheraton Puerto Rico, I was thrilled to discover the multiple dining options available. The CHOICES restaurant served a breakfast buffet that was a perfect start to my day, including themed brunches that delighted my family. We also enjoyed delicious meals at Metropol, their Creole-themed restaurant, and the Asian-fusion place in the lobby. Each dining experience consistently displayed solid food options!” view full review

Fine Pool Area

“One of my favorite features of the Sheraton was the terrace pool on the 4th floor. The pool area was gorgeous, and I could have spent forever lounging there. With 24-hour access and excellent poolside service, it was the perfect spot for relaxation, especially after a day of exploring.” view full review

Fun for Kids

“The hotel made our family vacation nice for my kids, as they were delighted with the inflatable water slides brought out for pool fun! The 24-hour pool access allowed us to spend quality time together, keeping our little ones entertained while we relaxed under the sun.” view full review

Comfortable Accommodations

“The rooms at the Sheraton were modern, clean, and very well-kept. I especially enjoyed the balcony views, which added a pleasant touch to our experience. Housekeeping came daily to ensure everything was tidy, contributing to a comfortable stay that felt like home away from home.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class

Services

Free shuttle service
Valet parking
Room service
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

Infinity pool
Sun loungers
Casino
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage

Room features

Wi-Fi in rooms
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

200 Convention Boulevard, San Juan, Puerto Rico, 00907

Map view

200 Convention Boulevard, San Juan, Puerto Rico, 00907

City landmarks

Landmark

Old San Juan

3.0 km

Landmark

Condado Lagoon

1.5 km

Landmark

Fort San Jeronimo

1.4 km

Castle

Castillo de San Cristobal

2.7 km

Market

La Plaza del Mercado de Santurce

2.1 km

Church

Our Lady of Lourdes Chapel

1.3 km

Church

San Juan Bautista Cathedral

3.2 km

Park

Munoz Rivera Park

1.8 km

Landmark

Miramar

1.1 km

Landmark

Fortin de San Jeronimo del Boqueron

1.1 km

Square

Paseo de la Princesa

3.0 km

Museum

Museum of Art of Puerto Rico

2.6 km

Landmark

San Juan National Historic Site

3.6 km

Gallery

Walter Otero Contemporary Art

1.3 km

Square

Plaza Colon

2.7 km

Square

La Placita de Santurce

2.1 km

Public Building

Comederia

700 m

Bridge

Dos Hermanos Bridge

880 m

Park

Parque Las Palomas

3.1 km

Landmark

Plaza Ventana del Mar

2.2 km

Landmark

Luis Munoz Rivera Park

1.6 km

Museum

Contemporary Art Museum

2.7 km

Landmark

Balneario El Escambron

1.9 km

Landmark

Ashford Avenue

2.2 km

Museum

Museum of Art Comtemporary of Puerto Rico

2.5 km

Park

Central Park of San Juan

2.6 km

Landmark

Condado

2.6 km

Public Building

National Guard Museum

2.7 km

Nearby

Convention Centre

Puerto Rico Convention Center

270 m

482 Avenida Manuel Fernández Juncos

San Juan Bay Marina

500 m

Restaurants

Choices Restaurant

90 m

200 Convention Blvd Sheraton

Sizzler

710 m

Fernandez Juncos Ave Pda 10.5

Melanzana Bistro Pizzeria

960 m

650 Ave Ponce de Leon Corner Ave Miramar

Herencia Kitchen & Espresso Bar

930 m

606 Ave Ponce de Leon Miramar Hotel

Caffe Melanzana

940 m

601 Calle Miramar Ground Floor

Lucia Patisserie

970 m

625 Av. Ponce de Leon

Pizza e Birra

980 m

Ponce de Leon Ave #

Puebla

970 m

625 Ave Ponce de Leon

Olive Garden

820 m

Bulevar Roman Baldorioty de Castro

Reviews and Ratings

Reviews from guests about their experience.

William

United States, February 2025

7.0/10

My stay at the Sheraton Puerto Rico Resort & Casino was enjoyable overall. The staff greeted me with warmth and made my experience pleasant, especially Joselyn from the Cafe, who was always friendly and helpful. However, I did have some issues with the Green option I selected, which limited certain amenities like coffee and toiletries.

Rooms

9.0

The room was spacious and comfortable, featuring a great view of the pool area. The bed was especially cozy, making it easy to relax after a long day.

Service

8.0

The service was generally very good, with staff being friendly and accommodating. However, I didn't receive the extra towels and blanket I requested, which was disappointing for the price I paid.

Location

9.0

The hotel's location is fantastic, situated near the convention center and a short distance from local restaurants and attractions. The free shuttle to Old San Juan was especially convenient.

Dining

7.0

While the dining experience was nice, I found the prices at the Cafe to be a bit high for what was offered, which detracted from the overall satisfaction.

Facilities

9.0

The hotel offered a variety of facilities including room service and easy access to the beach. I appreciated the welcome drink and the shuttle service.

Amanda

United States, February 2025

7.4/10

My stay at the Sheraton Puerto Rico Resort & Casino was largely positive, with a clean hotel and friendly staff contributing to a great experience. However, I did encounter some inconsistencies with room readiness and had a few minor inconveniences during my stay that could be improved upon.

Rooms

8.0

The room was clean and well-maintained, although I found it lacked a microwave and had some plumbing issues with the bathroom sink. My room had a nice view, but I also wished there had been better communication regarding room features.

Service

10.0

The staff was incredibly warm and welcoming throughout my visit. From the front desk greeting us with mimosas to the helpful servers in the lobby and at the pool bar, everyone made me feel like part of the Sheraton family.

Location

9.0

The hotel's location is fantastic, close to everything yet in a quieter area. It offered convenient access to the beach and had a complimentary shuttle to Old San Juan, making it perfect for exploring the region.

Dining

8.0

I enjoyed the breakfast buffet, although it was a bit pricey at $20. The restaurant offered a variety of delicious options, and I appreciated the local twist in some of the dishes.

Facilities

7.0

The facilities were generally impressive, including a well-equipped casino and a beautiful pool area. However, I was disappointed that the pool was closed during my stay due to maintenance, and I had to use an alternative nearby.

Kent

United States, December 2024

6.4/10

My stay at the Sheraton Puerto Rico Resort & Casino was a mixed experience. The service was excellent, especially with staff showing understanding during travel delays. However, my room was not up to standard, with cleanliness issues being quite disappointing. The amenities are great, but I faced difficulties with certain aspects like the lack of a microwave in my room.

Rooms

5.0

The room I stayed in had some cleanliness issues, particularly with dirty curtains and bed sheets. It didn't meet my expectations based on previous experiences.

Service

10.0

The staff was incredibly accommodating, especially when I had a delayed arrival. They provided solutions to help make my stay more comfortable during a difficult time.

Location

8.0

The hotel is ideally located near the convention center and has convenient access to local attractions and restaurants. It's also close to the beach.

Dining

7.0

Dining options within the hotel were excellent, particularly the Metropol restaurant. The foods provided were good, though the limited menus during my stay were noted.

Facilities

6.0

The facilities were decent, but I found it inconvenient that my room lacked a microwave, necessitating travel to the shared one on a different floor. The pool area was beautiful and well-maintained.

Patricia

United States, November 2024

7.0/10

I had a wonderful stay at the Sheraton Puerto Rico Resort & Casino. The location was fantastic, close to everything I wanted to explore, and the amenities were great. The staff really made my experience nice with their friendly service. However, I did have some issues with the bed comfort, as it wasn't as flat as I would have liked, which affected my sleep a bit.

Rooms

8.0

The room was clean, spacious, and had a comfortable bed. although my side of the bed had a dip that caused some back pain. Overall, it was well appointed with great views.

Service

10.0

The staff were extremely helpful and friendly. from the desk to the valet, they brought warmth and a sense of culture to the hotel. They went the extra mile, especially in the dining area.

Location

10.0

The hotel is in a great location. close to restaurants and only a short Uber ride to Old San Juan. It's very central, making it easy to explore the island.

Dining

9.0

I enjoyed the food at the Choices Cafe. my breakfast was both tasty and accommodating to my dietary needs. The loaded cheese fries were a standout and the prices were reasonable for a hotel.

Facilities

9.0

The hotel had excellent amenities, including a lovely infinity pool and a hot tub. plus, room service was convenient when I wanted to relax. Everything I needed was right there.

Dick

United States, November 2024

5.8/10

My stay at the Sheraton Puerto Rico Resort & Casino was truly enjoyable, thanks to the friendly and accommodating staff who made me feel welcome. The location was ideal, with easy access to local attractions and a fantastic view from my room. However, I did experience some minor issues like a delayed valet service, which affected my overall experience.

Rooms

9.0

The room was spacious and clean, featuring a nice balcony with stunning views of the San Juan bay. The facilities were well-maintained, and the bed was incredibly comfortable.

Service

10.0

The service was really good, with attentive front desk staff like Cyd Marie and Angelica ensuring my check-in process was seamless. They truly went above and beyond to cater to my needs throughout my stay.

Location

9.0

The hotel's location was perfect, situated in the convention center area and just a short distance from local restaurants and fun activities.

Dining

8.0

Dining options were great, with delicious food at Choices and a warm atmosphere. The service was friendly, though prices were a bit on the higher side.

Facilities

9.0

The hotel had impressive facilities, including a beautiful pool, a fantastic spa retreat, and easy access to a casino. Plus, the shuttle service to the beach and Old San Juan was a huge bonus.