Sheraton Puerto Rico Resort & Casino | San Juan ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

200 Convention Boulevard, San Juan, Puerto Rico, 00907

Sheraton Puerto Rico Resort & Casino offers a comprehensive experience with a rooftop infinity pool, diverse dining options, and a 24/7 casino. This 4-star San Juan hotel is situated in the vibrant Convention District, steps from Distrito T-Mobile.

Rooms & Amenities

Guestrooms at Sheraton Puerto Rico Resort & Casino feature Sweet Sleeper Beds with pillow-top mattresses, flat-screen TVs, and air-conditioning. Many rooms include private balconies with stunning views of San Juan Bay or the city. The Presidential Suite offers additional luxury with a private fitness room and dining space.

Dining & Options

Dining options include Mutuo Sabor Nikkei, specializing in Japanese-Peruvian cuisine, and Texas de Brazil, serving Brazilian-style meats. The Bay Pool Bar & Grille provides casual dining with views of the infinity pool. Other offerings include a 24-hour in-room dining service featuring local flavors.

Leisure & Services

The hotel features a full-service spa and a fitness center, catering to wellness needs. Guests can enjoy live entertainment at the casino and take advantage of the outdoor pool oasis. Additionally, shuttle services are available to Old San Juan and Escambron Beach.

Location & Transportation

Sheraton Puerto Rico Resort & Casino is 2 miles from the San Juan National Historic Site and 0.2 miles from the Puerto Rico Convention Center. Nearby transportation includes subway stations and bus terminals. The hotel also features a 24-hour business center and concierge services.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Bay View Room 2 Queen Beds Balcony

Max:

2 persons

315 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Bay View Room 1 King Balcony

Max:

2 persons

315 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Sundeck Suite 1 King Sofa bed

Max:

2 persons

660 sq. feet

Bed options:

1 King-size bed

Coffee machine

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

San Juan1000 ft

Airports

Fernando Luis Ribas Dominicci (SIG) 1.1 mi

Luis Munoz Marin International (SJU) 6.9 mi

Train

Sagrado Corazon Station 2.3 mi

Underground

Sagrado Corazon Metro Station 2.3 mi

Hato Rey 2.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Dining Options

“During my stay at the Sheraton Puerto Rico, I was thrilled to discover the multiple dining options available. The CHOICES restaurant served a breakfast buffet that was a perfect start to my day, including themed brunches that delighted my family. We also enjoyed delicious meals at Metropol, their Creole-themed restaurant, and the Asian-fusion place in the lobby. Each dining experience consistently displayed solid food options!” view full review

Fine Pool Area

“One of my favorite features of the Sheraton was the terrace pool on the 4th floor. The pool area was gorgeous, and I could have spent forever lounging there. With 24-hour access and excellent poolside service, it was the perfect spot for relaxation, especially after a day of exploring.” view full review

Fun for Kids

“The hotel made our family vacation nice for my kids, as they were delighted with the inflatable water slides brought out for pool fun! The 24-hour pool access allowed us to spend quality time together, keeping our little ones entertained while we relaxed under the sun.” view full review

Comfortable Accommodations

“The rooms at the Sheraton were modern, clean, and very well-kept. I especially enjoyed the balcony views, which added a pleasant touch to our experience. Housekeeping came daily to ensure everything was tidy, contributing to a comfortable stay that felt like home away from home.” view full review

General

No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Free shuttle service
Valet parking
Room service
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool

Spa & Leisure

Infinity pool
Sun loungers
Casino
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

200 Convention Boulevard, San Juan, Puerto Rico, 00907

Map view

street view

200 Convention Boulevard, San Juan, Puerto Rico, 00907

City landmarks

San JuanPuerto Rico

Old San Juan

1.9 mi

San JuanPuerto Rico

Condado Lagoon

4800 ft

1 Calle San Gerónimo

Fort San Jeronimo

4600 ft

Castle

Castillo de San Cristobal

1.7 mi

Market

La Plaza del Mercado de Santurce

1.3 mi

Church

Our Lady of Lourdes Chapel

4300 ft

Church

San Juan Bautista Cathedral

2.0 mi

Park

Munoz Rivera Park

1.1 mi

Miramar

3500 ft

1 Calle San Geronimo East Of The Caribe Hilton

Fortin de San Jeronimo del Boqueron

3800 ft

Square

Paseo de la Princesa

1.9 mi

Museum

Museum of Art of Puerto Rico

1.6 mi

Norzagaray St Old San Juan

San Juan National Historic Site

2.2 mi

Gallery

Walter Otero Contemporary Art

4200 ft

Square

Plaza Colon

1.7 mi

Square

La Placita de Santurce

1.3 mi

Public Building

Comederia

2300 ft

Bridge

Dos Hermanos Bridge

2900 ft

Park

Parque Las Palomas

1.9 mi

1054 Ave Dr Ashford

Plaza Ventana del Mar

1.4 mi

Avenida Luis Muñoz Rivera

Luis Munoz Rivera Park

1.0 mi

Museum

Contemporary Art Museum

1.7 mi

San Juan

Balneario El Escambron

1.2 mi

Ashford Avenue

1.4 mi

Museum

Museum of Art Comtemporary of Puerto Rico

1.6 mi

Park

Central Park of San Juan

1.6 mi

Condado

1.6 mi

Public Building

National Guard Museum

1.7 mi

Nearby

Convention Centre

Puerto Rico Convention Center

900 ft

482 Avenida Manuel Fernández Juncos

San Juan Bay Marina

1700 ft

Restaurants

Choices Restaurant

300 ft

200 Convention Blvd Sheraton

Sizzler

2400 ft

Fernandez Juncos Ave Pda 10.5

Melanzana Bistro Pizzeria

3200 ft

650 Ave Ponce de Leon Corner Ave Miramar

Herencia Kitchen & Espresso Bar

3100 ft

606 Ave Ponce de Leon Miramar Hotel

Caffe Melanzana

3100 ft

601 Calle Miramar Ground Floor

Lucia Patisserie

3200 ft

625 Av. Ponce de Leon

Pizza e Birra

3300 ft

Ponce de Leon Ave #

Puebla

3200 ft

625 Ave Ponce de Leon

Olive Garden

2700 ft

Bulevar Roman Baldorioty de Castro

Reviews and Ratings

Reviews from guests about their experience.

66%

loved their spa retreat and can’t wait to return.

6.6/10

Nice

Rooms

7.8

Location

9.0

Service

9.6

Dining

7.8

William

United States, February 2025

7.0/10

My stay at the Sheraton Puerto Rico Resort & Casino was enjoyable overall. The staff greeted me with warmth and made my experience pleasant, especially Joselyn from the Cafe, who was always friendly and helpful. However, I did have some issues with the Green option I selected, which limited certain amenities like coffee and toiletries.

Rooms

9.0

The room was spacious and comfortable, featuring a great view of the pool area. The bed was especially cozy, making it easy to relax after a long day.

Service

8.0

The service was generally very good, with staff being friendly and accommodating. However, I didn't receive the extra towels and blanket I requested, which was disappointing for the price I paid.

Location

9.0

The hotel's location is fantastic, situated near the convention center and a short distance from local restaurants and attractions. The free shuttle to Old San Juan was especially convenient.

Dining

7.0

While the dining experience was nice, I found the prices at the Cafe to be a bit high for what was offered, which detracted from the overall satisfaction.

Facilities

9.0

The hotel offered a variety of facilities including room service and easy access to the beach. I appreciated the welcome drink and the shuttle service.

Amanda

United States, February 2025

7.4/10

My stay at the Sheraton Puerto Rico Resort & Casino was largely positive, with a clean hotel and friendly staff contributing to a great experience. However, I did encounter some inconsistencies with room readiness and had a few minor inconveniences during my stay that could be improved upon.

Rooms

8.0

The room was clean and well-maintained, although I found it lacked a microwave and had some plumbing issues with the bathroom sink. My room had a nice view, but I also wished there had been better communication regarding room features.

Service

10.0

The staff was incredibly warm and welcoming throughout my visit. From the front desk greeting us with mimosas to the helpful servers in the lobby and at the pool bar, everyone made me feel like part of the Sheraton family.

Location

9.0

The hotel's location is fantastic, close to everything yet in a quieter area. It offered convenient access to the beach and had a complimentary shuttle to Old San Juan, making it perfect for exploring the region.

Dining

8.0

I enjoyed the breakfast buffet, although it was a bit pricey at $20. The restaurant offered a variety of delicious options, and I appreciated the local twist in some of the dishes.

Facilities

7.0

The facilities were generally impressive, including a well-equipped casino and a beautiful pool area. However, I was disappointed that the pool was closed during my stay due to maintenance, and I had to use an alternative nearby.

Kent

United States, December 2024

6.4/10

My stay at the Sheraton Puerto Rico Resort & Casino was a mixed experience. The service was excellent, especially with staff showing understanding during travel delays. However, my room was not up to standard, with cleanliness issues being quite disappointing. The amenities are great, but I faced difficulties with certain aspects like the lack of a microwave in my room.

Rooms

5.0

The room I stayed in had some cleanliness issues, particularly with dirty curtains and bed sheets. It didn't meet my expectations based on previous experiences.

Service

10.0

The staff was incredibly accommodating, especially when I had a delayed arrival. They provided solutions to help make my stay more comfortable during a difficult time.

Location

8.0

The hotel is ideally located near the convention center and has convenient access to local attractions and restaurants. It's also close to the beach.

Dining

7.0

Dining options within the hotel were excellent, particularly the Metropol restaurant. The foods provided were good, though the limited menus during my stay were noted.

Facilities

6.0

The facilities were decent, but I found it inconvenient that my room lacked a microwave, necessitating travel to the shared one on a different floor. The pool area was beautiful and well-maintained.

Patricia

United States, November 2024

7.0/10

I had a wonderful stay at the Sheraton Puerto Rico Resort & Casino. The location was fantastic, close to everything I wanted to explore, and the amenities were great. The staff really made my experience nice with their friendly service. However, I did have some issues with the bed comfort, as it wasn't as flat as I would have liked, which affected my sleep a bit.

Rooms

8.0

The room was clean, spacious, and had a comfortable bed. although my side of the bed had a dip that caused some back pain. Overall, it was well appointed with great views.

Service

10.0

The staff were extremely helpful and friendly. from the desk to the valet, they brought warmth and a sense of culture to the hotel. They went the extra mile, especially in the dining area.

Location

10.0

The hotel is in a great location. close to restaurants and only a short Uber ride to Old San Juan. It's very central, making it easy to explore the island.

Dining

9.0

I enjoyed the food at the Choices Cafe. my breakfast was both tasty and accommodating to my dietary needs. The loaded cheese fries were a standout and the prices were reasonable for a hotel.

Facilities

9.0

The hotel had excellent amenities, including a lovely infinity pool and a hot tub. plus, room service was convenient when I wanted to relax. Everything I needed was right there.

Dick

United States, November 2024

5.8/10

My stay at the Sheraton Puerto Rico Resort & Casino was truly enjoyable, thanks to the friendly and accommodating staff who made me feel welcome. The location was ideal, with easy access to local attractions and a fantastic view from my room. However, I did experience some minor issues like a delayed valet service, which affected my overall experience.

Rooms

9.0

The room was spacious and clean, featuring a nice balcony with stunning views of the San Juan bay. The facilities were well-maintained, and the bed was incredibly comfortable.

Service

10.0

The service was really good, with attentive front desk staff like Cyd Marie and Angelica ensuring my check-in process was seamless. They truly went above and beyond to cater to my needs throughout my stay.

Location

9.0

The hotel's location was perfect, situated in the convention center area and just a short distance from local restaurants and fun activities.

Dining

8.0

Dining options were great, with delicious food at Choices and a warm atmosphere. The service was friendly, though prices were a bit on the higher side.

Facilities

9.0

The hotel had impressive facilities, including a beautiful pool, a fantastic spa retreat, and easy access to a casino. Plus, the shuttle service to the beach and Old San Juan was a huge bonus.

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Sheraton Puerto Rico Resort & Casino, San Juan

About the Hotel

Rooms & Amenities

Dining & Options

Leisure & Services

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Media

Location

Reviews and Ratings